ItsCanvas.Art is committed to protecting the Personal Data of the Users of our Services that are available through our Website. This policy describes our data protection practices and how we use and collect the Personal Data. Our processing of your Personal Data is needed for us to deliver the service to you. We may also process your Personal Data in order to comply with our legal obligations as explained below or due to our legitimate interests.
1. PERSONAL DATA WE COLLECT
We will collect Personal Data from you in the following circumstances:
When you create an Account and/or place an Order; we will collect your first and last name, E-mail address, postal address, phone number, password, payment information, such as your credit card or PayPal Account information, drafts of product designs that you save under your Account, Content that you choose to save under your user Account, communications and correspondence sent to and from your Account, information about purchasing habits and If you chose to save the names and postal or mailing addresses of any contacts under your Account; (where the feature is offered), we may collect such names and addresses.
2. PURPOSE AND USE OF PERSONAL DATA:
We use your Personal Data, including your Content, for the following purposes:
- To provide you with the Services and to evaluate, modify and enhance the Services
- To enable you to set up your Account and to process and fulfill your Order
- To process your payment, facilitate billing and issue invoices, as applicable
- To communicate with you and to respond to your requests
- To provide you with customer service and support
- For corporate Account management purposes
- To help keep our Website safe and secure and to improve the Website.
We use Automatic Information to administer the Website and track user activities on the Website. We will create anonymous data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use such Anonymous Data records to analyze request and usage patterns so that we may enhance the Content of the Services and improve Website navigation.
3. HOW WE SHARE YOUR PERSONAL DATA
We disclose your Personal Data as described below. No Personal Data provided by you or that we may obtain automatically by your use of the Website, is not and will not be sold or rented. Or shared by us with any third party outside the purpose of fulfilling your order (printers, couriers) without your prior consent.
Transfer and Storage of Personal Data
Your Personal Data will be transmitted, uploaded, transferred, stored, or backed up at ItsCanvas’s servers with our GDPR compliant cloud providers in the United States and Europe.
Members of our group
We may share your Personal Data with any member of our group, which means our subsidiaries, our ultimate holding company and any of its subsidiaries in Order to perform our Services to you.
Third Party Service Providers
We will share your Personal Data with third party companies and individuals that perform Services on our behalf to help us provide the Platform and Services to you. In Order to fulfill your print Order in the most environmentally friendly way, we let the printer closest to the address of delivery print your products. This may mean a transfer of your personal data out of EU. Other examples of Services that may be provided by Third Party Service Providers may include, but are not limited to, processing credit card payments with our payment provider in EU, providing customer service by our suppliers in EU and the Philippines, and maintaining our customer lists by our service providers in EU. Third Party Service Providers acting on our behalf are only provided with such Personal Data reasonably required to provide the particular service for which they are retained. Our Third-Party Service Providers are obligated to keep all of your Personal Data confidential and to collect, use and disclose your Personal Data only to the extent necessary to provide the Services on our behalf. They are fully compliant to the EU GDPR regulation and have signed a Data Processing Agreement with ItsCanvas.
Third Party Payment Processor
For online payments, we use the payment Services of Adyen B.V. ItsCanvas does not process, record or maintain your credit card or bank Account information. ItsCanvas records the payment method you have chosen.
Compliance with Law, Court Order, and Other Disclosures
Security of Your Personal Data
We employ security safeguards to protect your Personal Data against loss or theft, as well as against unauthorized access, disclosure, copying, use, or modification. When we transmit highly confidential information over the Internet, we protect it through the use of encryption technology, such as the Secure Socket Layer (SSL) protocol. We also protect your stored password through the use of encryption technology.
International Data Transfers Privacy Shield and Contractual Terms
ItsCanvas will transfer personal data to countries outside of EU due to our business model with printing locally and due to suppliers’ premises being outside of EU.
- When Personal Data is transferred to the U.S, we can verify that our Printers or Third parties have signed a Data Processing Agreement and are certified under the EU-US Privacy Shield and Swiss-US Privacy Shield framework or, have signed the Standard Contractual Clauses.
- When Personal Data is transferred to other countries outside of EU, we can verify that the Printers or Third parties have signed our Data Processing Agreement and the EU Standard Contractual Clauses.
4. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
By being an active and existing customer of ItsCanvas, we have a legitimate interest of marketing our products for you. You can unsubscribe to this kind of communication in your customer Account or at any time by following the unsubscribe instructions in communication sent to you or by contacting us at privacy@ItsCanvas.com. Despite your indicated opt-out preferences, we may continue to send you administrative and transaction related communications.
Changing, Transferring or Deleting Your Personal Data
We delete Your Personal Data once no longer necessary in relation to the purposes for which they were collected or otherwise processed. You may access, review, update, correct or delete the Personal Data in your Account either by using the Account buttons or by contacting us directly using the contact information provided below. If you would like to have your personal data transferred to someone else, please e-mail us at privacy@ItsCanvas.art and we will provide you with a file of your data. If you completely delete all of your Personal Data, then your Account will become deactivated. If you rather want us to delete your data, please contact us and we will fulfill your request.
5. IDENTIFYING DATA CONTROLLERS AND PROCESSORS
The EU GDPR regulation differentiates between the “Data Controller” and “Data Processor” of data. Our ItsCanvas Globe customers are Data Controllers of their personal data. ItsCanvas is also a Data Controller of your personal data. Our printers in our network and a few third-party suppliers, are Data Processors. This means they are processing the data on yours and ItsCanvas’s behalf.
7. DATA PROTECTION OFFICER AND CONTACT INFORMATION
|Our contact details:||Contact our Data Protection Officer:|
|2 Gorleston Mews
If you believe that ItsCanvas does not fulfill its obligations according to the EU GDPR regulation or other applicable privacy legislation, you also have the right to lodge a complaint with a supervisory authority.