Returns & Refunds
in line with UK distance selling regulations, returns may be requested within 14 days from the date of delivery and must be returned within a further 14 days from the date of request. (28 days total)
The right of return does not include items which are physically damaged either deliberately or by incorrect usage of the product or Items which have been customised or made to order.
Faulty Items must be returned within 30 days for a refund and up to 6 months from the date of purchase to make a claim for a repair/replacement for production faults, excluding misuse as above.
Shipping & Delivery
Get the fastest, most secure delivery and the best pricing through the service of more than 33 shipping companies worldwide.
We aim to deliver all orders within 5 working days
Distribution partners
AnPost
Asendia
Australia Post
Austrian Post
Belgian Post
Blue Dart
Bring
Chilexpress
Colissimo
Correios Brazil
Correos
DAO
DHL
DHL Express
FedEx
Major Express
New Zealand Post
PSP Pallet
ParcelForce
PostNL
Posten DK
Posten SE
Purolator
RoyalMail
SF Express
Ship&Co
Singapore Post
Swiss Post
UPS
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Sustainability
We produce on demand in over 100 locations across the globe so the impact of shipping to the environment is as low as possible using a local production site. The wood in our frames are from managed forestry scheme assured sources.